Rebecca Cruz

Learning & Development Strategist | Talent Architect | People-First Leader

Interactive Portfolio | Rebecca Cruz

Key Career Achievements at a Glance

This dashboard highlights the most significant, quantifiable impacts I've delivered throughout my career. These metrics represent my focus on driving tangible business results through strategic talent and organizational development initiatives.

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YoY Sales Growth
Aligned with Customer Insights

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Annual Savings Generated

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Reduction in Turnover

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Program Revenue Growth

Interactive Career Journey

My professional path reflects a consistent upward trajectory in leadership and impact. I've progressed from direct operational leadership to architecting enterprise-wide talent strategies. Select a role below to explore the key responsibilities and achievements from that chapter of my career.

Project Spotlights

Beyond day-to-day responsibilities, I've led transformative projects that have reshaped how organizations approach learning and development. Here are two examples of initiatives that showcase my ability to innovate and execute at scale.

Architecting an L&D Function from Scratch

At CSC Generation, I was tasked with building the entire Learning & Development function from the ground up. This involved creating a comprehensive strategy, developing content, and implementing technology to support over 3,000 employees. A key success was centralizing compliance training, which not only saved $120K annually but also achieved remarkable employee adoption.

Pioneering VR-Based Training

Recognizing the need for more effective and efficient onboarding at Albertsons, I co-led the company's first-ever VR training initiative. This forward-thinking approach dramatically reduced the time to competency for new hires and set a new standard for immersive, impactful learning within the organization, yielding significant operational efficiency gains.

Core Capabilities

My expertise spans the full spectrum of modern learning and development. I combine strategic vision with hands-on technical skill. The categories below outline my key strengths. Click each one to see the specific skills and technologies I command.

Strategic L&D

Architecting vision & driving business alignment.

Learning Technologies

Leveraging tools for content creation & delivery.

Data & Analytics

Measuring impact & making data-informed decisions.

Emerging Technologies

Innovating with AI, ML, and automation.

Education & Certifications

Formal Education

Master of Business Administration (MBA), Org. Development (In Progress)

Master of Education (M.Ed.), Instructional Design & Technology

Bachelor of Science (BS), Biology

Key Certifications

Certified People Analytics Specialist

Certified Scrum Master (CSM)

Agile Instructional Design

Executive Management & Retail Leadership


Key Achievements

What I Bring to the Table

My core strengths and unique value proposition in Learning & Development. Click on any strength to learn more.

🎖️ Military-tested leadership
💡 Engaging programs
🎯 Strategic alignment
🌱 Passion for growth
🗣️ Strong facilitation
📊 Tech expertise
🔍 Data-driven decisions
🌟 Learning culture
Disney magic

Select a strength above to view its detailed explanation.

My Impactful Achievements

Click on any achievement below to reveal more details and see the impact quantified.

📚 Built L&D function from scratch to train 3,000+ employees in North America/LATAM

Spearheaded the development and implementation of a complete Learning & Development ecosystem, scaling training infrastructure to support over 3,000 employees across North America and LATAM regions.

💻 Project managed launch of two LMS platforms, enhancing training infrastructure while negotiating a $4 per-user cost reduction with system vendors

Directed the successful integration of multiple Learning Management Systems, optimizing training delivery and achieving significant cost savings through strategic vendor negotiations.

🤝 Collaborated with cross-functional stakeholders to align L&D with skill development needs, increasing employee satisfaction by 40%

Fostered strong partnerships across departments to identify critical skill gaps and develop targeted learning solutions, directly leading to a substantial boost in workforce satisfaction.

💰 Doubled program revenue to $350K by redesigning sales associate training

Revitalized sales associate training programs with a focus on practical application and performance, resulting in a 100% increase in program revenue.

💡 Saved $120K/year by bringing compliance training in-house with a +90% completion rate

Implemented an in-house compliance training strategy, drastically reducing external vendor costs while achieving exceptional engagement and completion rates.

🎮 Co-led Albertsons' first-ever VR-based training, reducing onboarding timeline by 4 weeks while driving 120% operational efficiency

Pioneered immersive VR training solutions that dramatically accelerated new hire productivity and significantly improved operational outcomes.

📈 Engaged HRBPs and field ops in implementing L&D initiatives that cut turnover by 30%

Collaborated effectively with HR and operational leaders to deploy strategic L&D programs that directly contributed to a substantial reduction in employee attrition.

📝 Designed 10 modular courses to boost financial literacy for 1,200+ managers nationwide

Developed and launched comprehensive financial literacy programs for a large managerial workforce, empowering leaders with critical business acumen.

🗣️ Equipped 50+ emerging leaders with C-suite communication skills through a targeted professional development program in partnership with Boise State University

Crafted and delivered a specialized professional development program, in collaboration with a leading university, to enhance the executive communication capabilities of future leaders.

✔️ Boosted safety compliance from 76% to 91% via training grounded in adult learning theory

Redesigned and implemented safety training programs utilizing evidence-based adult learning principles, resulting in a significant and measurable increase in compliance.

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